So your garage door system is having problems.

Maybe the door is going up part of the way and then closes again. Maybe the creaking of your garage door springs is getting louder by the day and wearing on your nerves. Or maybe your garage door won’t open at all and nothing you do seems to alleviate the problem.

There are probably several garage door companies in your area to choose from, and most are probably reputable companies, but how do you really know who to choose?  Here are some questions to ask when choosing a garage door company.

Question #1:  Do you have a website?  No, seriously work at their website. This will tip you off as to their attention to detail. If their text looks a little incoherent or misleading… or maybe no sense at all, you could find yourself looking at some type of scam.

Question #2: Is your company listed on Yelp? While Yelp isn’t the be-all-end-all when it comes to referrals, it’s extremely helpful. Keep in mind that you can’t make everybody happy and some people will want to creating a stink because they can and not be held accountable for it. The vast preponderance of reviews should be positive; if not, you could be setting up for a fall.

Question #3: Is your company legitimate? Just because someone has the money to put up a website doesn’t mean that they’re legit; it just means that they have some money to spend creating a facade of a company.

Question #4: Is your company bonded, insured, and licensed?  Find out if they’re licensed to operate in your state and municipality. Also, make sure they’re bonded so if their work isn’t up to snuff, you have something to fall back on. Finally, make sure that they are insured in the event that if they have an accident while they’re working at your location in order to make sure that you won’t be on the hook for any injuries or damages.